Hawaiian Airlines Reviews

Based on 3 customer reviews and online research, hawaiianairlines.com has a consumer rating of 3.7 out of 5 stars, indicating that most customers are generally satisfied with Hawaiian Airlines.

3.7 / 5.0

3 Reviews

5 Stars(2)

0%

4 Stars(0)

0%

3 Stars(0)

0%

2 Stars(0)

0%

1 Star(1)

0%

How would you rate Hawaiian Airlines?

Customer Reviews (3)

Sort by: Most Recent
Joann Kuhn
Posted on 06/15/2020
full refund due to COVID-19

Due to COVID-19 our international flights to Hawaii were cancelled, so we had to cancel our Hawaiian island hopping flights as well. Hawaiian offered to re-schedule the flights on their web page, but for us this didn't work because we can visit Hawaii in 2 years at the earliest.
So we called them up and a very friendly lady promised to refund the fare. Only a few days later the full amount was refunded. Other airlines promised to refund the flight fare within the next 6 months, so Hawaiian exceeded our expectations. Thank you.

Helpful
Reply
Frederick Hanson
Posted on 06/13/2020
they didn't refund me for flight…

they didn't refund me for flight cancellation

Helpful
Reply
Wesley Harrison
Posted on 06/07/2020
Just want to give a review as they have…

Just want to give a review as they have refunded me fully for my cancelled flights due to COVID-19. By contrast Virgin Atlantic will only offer rescheduled flights which is absolutely pointless as trip was for a specific reason.
In conclusion
Hawaiian Airlines get 5*. Highly recommended.
Virgin Atlantic get -5*. Will never book with them again

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question